Frequently Asked Questions

A $30 application fee is due for each person over the age of 18 to process the applications. A $200 holding fee is due once the application is approved to secure the apartment. This fee is credited back at the time of move-in.

When you are ready to apply, please have the following documents handy for a smoother application process: a U.S. government issued photo ID (such as a driver’s license or passport) and the email address of all co-applicants. Once you submit your application, you will receive an email from Snappt, a third-party company that verifies the validity of income documentation. Snappt will send you a link where you will upload your income verification and identity documents.

To qualify to lease one of our apartment homes, your gross monthly income needs to equal at least 2 tmes the monthly rent.

Applicants are required to submit income verification documents to Snappt, our third-party service, to be authenticated.

For applicants who are employed, you will need to upload your last 3 consecutive Pay Stubs.

For applicants who are self-employed or earn income outside general employment, you will need to upload one of the following:

• Bank Statements
• Investment Accounts
• Cash App Statements
• Social Security Statements
• Tax Transcripts (must be direct from the IRS website)
• Department of Veterans Affairs Benefit Letters
• I-20 Government-Approved Educational Institution Certification Document

Applicants who do not meet the income qualification may have a guarantor if the applicant makes at least one and one-half times the monthly rent and meets the credit and criminal requirements. The gross income for Guarantors needs to equal at least 5 times the monthly rent and they must live in this State.

To apply, you will go to the floor plans page on the website, click the availability button under the floor plan you would like, and then click the button to apply next to the apartment you would like to lease. Refer to the "What documents do I need to apply" FAQ before starting your application. If the floor plan you are interested in does not show as available on the website, please contact the leasing office for assistance. 

1. Once you submit your application, your credit and criminal background will be pulled by our screening company.
2. You will receive a link from Snappt to upload your Income Verification documents.
3. You will also receive a link from Pet Screening. Even if you do not have a pet, you must complete the Pet Screening profile.
4. Experian provides rental information through its Rent Bureau platform. If that is not available, we will complete a rental verification.
5. Once everything is completed, you will be notified with the approval decision.

A Renters Insurance policy of at least $100k personal liability and $10k personal contents is required for move-in. Once you sign your lease, you will receive a link from Assurant where you can either upload a policy from a carrier of your choice or purchase a Pay-With-Rent policy.
Full details are found on https://www.madisonapartmentgroup.com/renters-insurance-program.

The first payment is due before your lease begins. If applicable, you will need to pay your security deposit, pet deposit, and any other rentable items amounts. If you are moving in before the 25th, you will pay prorated rent for the month. If you are moving in on the 25th or later, you will pay prorated rent for the month and the rent for the following month.

We only accept online payments. You will have access to a resident portal where you can set up recurring ACH payments or make one-time payments from your bank, debit, or credit card. For residents who prefer not to make payments online, we will provide you with a WIPS (Walk-in Payment System) number which you will bring to a WIPS provider and make payment. The WIPS provider will transfer the funds electronically.

As part of our green initiative, you will receive a bill to your email address. Once you receive your bill, you will have the option to select receiving paper copies, if that is your preference.

You may apply online by visiting our leasing portal. Please contact the leasing office for additional questions.

Available lease terms offered at this community are 3 - 15 months.

Yes. Available lease terms offered at this community include short-term options. Please contact the leasing office for specific lease term details.

Please contact the leasing office to discuss early lease termination.

Yes, renter's insurance is required. For details, please contact our leasing office.

All leases require a 60 day notice to vacate. Please contact leasing office for additional questions.

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The following Cable/Internet providers are available at our community: Comcast Xfinity. For more information, please contact the leasing office.

Rent is due on the 1st and is considered late on the 9th. You may pay your rent online by visiting our resident portal. If you have further questions, you may contact our leasing office team.

Yes, we are proud to offer employer discounts. Please contact the leasing office for a full list of discounts and concessions offered for preferred employers.

Our apartment homes do not come furnished, but we can refer you to CORT for furniture rentals.

All apartment homes in the community include in-home laundry appliances. For more information regarding our apartment home features, please visit our Features & Amenities page, or contact the leasing office.

All apartment homes will include the following appliances: refrigerator, range, dishwasher, microwave, and garbage disposal. For more information regarding what is included in each apartment home, check out our Features and Amenities page.

Yes, each apartment comes equipped with AC/heat. If you have additional questions, please contact the leasing office.

No, ceiling fans are not available within your apartment. For information regarding apartment home features, please visit the Features & Amenities page.

The parking options at our community include on site parking; street, and parking lot, as well as rentable detached garage spaces. Additional fees may apply. Please contact the leasing office for more information regarding our parking policy.

Yes, our community offers a variety of amenities for residents to enjoy, including a swimming pool, fitness center, pet spa, and shared community spaces such as a clubhouse and outdoor gathering areas designed for relaxation, recreation, and socializing. Please contact the leasing office for more information about our community amenities.

While our amenities are available to all residents, we do not have any areas which can be rented for private events.

We are a pet-friendly community; breed restrictions and additional fees may apply. More information regarding the associated costs and breed restrictions, please review our pet policy, or contact the leasing office today. (Link to pet policy on website).

Yes, the community is conveniently located in Fort Collins near shopping, dining, and outdoor recreation areas. Please contact the leasing office for more information about nearby shopping, dining, and local services.

All individuals 18 years of age or older are required to complete an application, receive approval, and be listed on the lease. Additional information regarding leasing an apartment with roommates is available within our leasing portal. For further details, please contact our leasing office team members.

The maximum number of occupants per apartment is 2 occupants per bedroom; 2 occupants for a 1 bedroom, 4 occupants for a 2 bedroom, 6 occupants for a 3 bedroom. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.

Our guest policy is that guests stay cannot exceed 14 days. For restrictions on guests, please consult your lease agreement or speak with our leasing office team members.

Guest parking is available at the community. Guests may park in designated guest parking areas at no additional cost, and no permits or fees are required. Contact the leasing office to find more information about our guest parking policy.

This community is professionally managed by Willow Bridge Property Company, a full-service multifamily real estate management and development company. Founded in 1965 and ranked among the top property management companies in the United States, Willow Bridge focuses on creating places people want to call home through exceptional service, thoughtful operations, and a people-first approach.

Friends make the best neighbors! Our community offers a $500 referral bonus for eligible resident referrals. See a team member for more details.

Our community and apartments follow a restricted smoking policy to support a clean and healthy living environment.

Yes, the community hosts resident events such as fall festival, spring fling, chili night, pet appreciation day, summer bash, and more.